Euladox

Euladox

The tool for Software Asset Management Services

Euladox provides you with

• Visibility of your software assets
• Recognition of all installed & used software
• Contract Management for entitlements, costs & renewals
• License Compliance Status for all software procured or installed
• Hardware Asset Management for tracking end-to-end lifecycle of all procured hardware
• Build you Single Source of Truth with a Centralized ITAM Database

Euladox is built modularly with Automated discovery of all IT Assets, Asset CMDB, Software inventory, License Management, Warranty & AMC, Consumables management and deep post-contract Contracts Management.

Adheres to  ISO19700 and ISO20770 standards

Euladox Architecture

Euladox Software Asset Management Process

The Euladox Software Asset Management Process consists of:

• Discovery
• Hardware Recognition
• Software Recognition & Normalization
• Updating of Entitlements
• Application of licensing policies and rules
• Generation of License Compliance status
• Remediation & Rebalancing Recommendations
• Contracts & Vendor Management

Hardware Recognition for Software Asset Management

Recognition of hardware is critical in Software Asset Management because

• The number of cores on the server define the quantity of licenses deployed for most data center software (databases, application servers)
• The endpoint PC & server model defines the certification of deployed software (for client & server software).

Software Recognition & Normalization

Software normalization is the process designed to standardize software titles.

Software Normalization ensures consistency in

• Publisher Name
• Product name
• Product Version
• Edition

Given below is a high level representation of the Euladox Software Normalization process. We commit to having 100% of discovered software to be recognized and normalized in every of our customers’ environments.

Euladox Contract Management

Software Entitlements, Subscriptions & Renewals

With the contract management module, administrators can monitor entitlements, license terms, subscription and annual support maintenance expiration dates, and financial information.

The Contract Management module within Euladox has been developed to manage all types of contracts ‘post-award’. While all types of contracts can be managed in this module, it is pre-configured for IT contracts.

The key features of Euladox Contract Management Module are:

• Centralized Contracts Repository
  • Configurable Contract Hierarchy
  • Update all contract information regarding terms, clauses, payments
  • Securely upload all contract documents in any format
  • Multi-parameter search
• Entitlement Management
  • Integrated with Rythium IT Asset Management
  • Manage all IT Software and hardware entitlement through standardized SKUs
• Notifications and Alerts
  • Configure alerts & reminders and notify stakeholders of milestones and upcoming events.

Key Uses of Euladox

Euladox Design Framework

Euladox follows the below best practice frameworks:

Hardware Asset Management: Combination of IAITAM, Gartner & ITIL Frameworks
Software Asset Management: Combination of IAITAM & Gartner frameworks
Incident Management: ITIL Framework

ITAM Process

Managers of IT Infrastructure constantly need exact information of the location, identity and configuration of IT assets (hardware & software). The data on contracts, warranties, support agreements, budgets also needs to be available to the IT managers.

The IT Asset Management process with an automated tool reduces the labor and errors associated to satisfy the above requirements.

Agentless Discovery

Euladox has Agentless Discovery as well as Agent Based Discovery.

The preferred mode of discovery in Euladox is Agentless since it brings in agility and flexibility. Euladox Discovery Satellites’ Agentless Discovery does not require the installation of client software on any of the devices or systems in the network. This makes it easier to implement, faster to discovery and extremely scalable from the smallest to the largest end-point populations.

Euladox Discovery Satellite remotely gathers all the required data from devices and systems on the network.

Discovery Protocols

The key protocols used for network scan and discovery are:

Protocol	Details
WMI	Windows Device Discovery
SSH	Linux & Unix Device Discovery
SNMP	Network Devices Discovery

Apart from the above, Euladox uses specific adaptors for Oracle database, Oracle Middleware, IBM MQ, IBM DB2, MS SQL Server, VMware vCenter etc.

Disconnected Systems Discovery

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Hardware Inventory

Hardware Catalogue & Asset Recognition

Most inventory scanning software provide raw data with scant information about the servers and desktops. This does not help in understanding the attached software licensing potential and risks. Hence Euladox has taken a very different approach to asset recognition.

Euladox has a very extensive hardware catalogue and contains all servers (Intel, AMD & RISC) manufactured after 2001, all virtualization technologies and hypervisor versions and all Windows, Linux, AIX, Solaris & HP-UX, MacOS versions.

This ensures error-less asset recognition leading to the capability of providing exact network asset distribution and software license deployed positions.

Centralized IT Inventory

The asset inventory database holds all the information of every single asset discovered in the network. Customers can view raw data of discovered devices or normalised information after asset recognition.

There are more than 50 reports and views to enable users to see specific information as desired. The system also offers multiple filters across all reports and views so that reports can be customised.

Asset Modelling

Assets that cannot be discovered or are not currently available in the hardware catalogue can be manually modelled. This enables customer to manage any kind of asset in the organisation.

Asset User Linkage

Automated and manual mapping of users to devices and systems. This ensures tracking asset ownership responsibility.

The asset-user linkage is key to providing better incident management and trouble ticket resolutions.

Contract Management

Eualadox has very extensive contract management functionality. The contract management module is described in detail in the Contract Management Section. Read Here.

Warranty & AMC

The contracts management module is completely integrated into the asset management module.

Customers can manage and track all Annual Maintenance Contracts in the system. Some of the facilities provided are:

• AMC Tracking for each asset
• AMC reminders through email notifications and alerts

Notifications and Alerts

Customers can configure email notification and system alerts for any event. For example, an email alert is needed for payment of AMC or for completing True-Up Negotiations etc.

Asset CMDB

The Asset CMDB is a key aspect of Euladox ITAM. There is a difference between an ITAM database and a CMDB. Euladox ITAM takes all the necessary relationships for an Asset as a CI and helps build up the dependancies. Customers can track changes made to the asset over a period of time.